Shipping Policy

In-Stock, non-freight items, usually ship via UPS Ground within 24 hours. However, daily order volume may affect shipping times. Factory-direct items ship promptly (usually within 7-10 business days) from our manufacturer's stock, although some items may take longer, and FOB point(s) are as indicated. We ship Monday through Friday, and orders received during weekends and holidays are shipped during the next business day. Shipping and handling will be billed FOB shipping point and added to your invoice.

All orders with expedited shipping methods need to be placed by 1:00 PM Eastern time to guarantee next day delivery. Saturday is not considered a weekday for delivery. Anything ordered Friday would be delivered on the next business day. Severe weather, natural disasters, and other conditions beyond our control can occasionally delay or disrupt our UPS services, shipping fees will not be refunded. 

Products weighing more than 150 lbs. may be delivered by motor freight. Expedited shipping is not available with less-than-truckload (LTL) shipments, and freight companies do not guarantee delivery dates. Shipping charges will be quoted when you place your order. In some cases, shipping charges may need to be recalculated after your order is placed. We will contact you with the changes in freight charges before going forward with your order. Some shipments containing hazardous items are subject to additional shipping charges.

Unless otherwise requested by a customer, goods will be shipped via carriers of our choice with shipping and handling charges prepaid and added to the invoice. If you prefer to use a specific shipping method, please contact customer service at 203-772-1217. It is always recommended that customers check each incoming shipment carefully before acknowledging receipt from the carrier.

Once your order is printed and processed, please be aware that any cancellations or rerouting will incur a fee from the shipping company. This fee will be deducted from your refund or charged prior to processing the rerouting.